Frequently Asked Questions
Find answers to common questions about our products and services.
Simply choose a package and send it as a gift. The recipient can then select their preferred travel dates, after which we curate and confirm the booking at one of our handpicked partner resorts. Everything is managed end-to-end to ensure a smooth and memorable experience.
Yes, the recipient has full flexibility to select their preferred travel dates based on availability.
No, the resort is not pre-fixed. Once the travel dates are confirmed, we assign a carefully selected partner property that matches the chosen package.
The voucher is valid for 15 days from the date of purchase. Extensions can be requested and are subject to availability and applicable terms.
Once the travel dates are confirmed and the booking is processed, cancellations may incur applicable charges depending on the resort policy and timing. We always try our best to assist and minimize charges.